Team-up! Developing High Performance Teams

Summary

Teams are an essential element of an organization’s ability to achieve strategic, tactical and daily objectives. Leading a system of teams has replaced the old-school management approach of leading a collection of individuals. This one-day course will give participants the knowledge, skills and methods for bringing a group of people through the process of becoming a high-performing team that highly improves the chances of reaching the goals set for the team.

Learning Area(s): Process Improvement, Corrective Action, Quality Management, Lean, Continual Improvement, Collaboration

Instructor

Tim King

Pricing

interested? contact us

Course Details

Key Learning Objectives

The characteristics of an effective teams based on the research on high-performing teams.
Learn and apply the 5-stages of team development: Forming, Storming, Norming, Performing, Adjourning..
Roles & responsibilities of: Sponsor, leader, facilitator, coach, member, SMEs (subject matter experts).
Defining the core team, and the extended team.
Learn and practice various tools and methods used by teams, including:
- Team charter
- Brainstorming using mand-maps and affinity diagrams,
- Running effective meetings
- Stakeholder management & communication
- Group dynamics
- Decision making tools
- Managing conflict
- Team reporting
- Customization: Other team methods to fit your specific business needs
Solution development, verification and feasibility analysis (return on effort)
Solution implementation and verification of sustained improvement

Who Should Attend

Quality Engineers & Specialists, Operations Personnel, Work Area Supervisors and/or Team Leads, Admin & Office Personnel

Course Customizations

This course can be adapted to fit specific tools, methods, forms and terminology used by the client organization. Additional time can be added for practice and application to specific company scenarios.

Class Details

Format: On-Site/VirtualMaximum Class Size:

On-Site: 20 persons
Virtual: 10-12 persons

Class Duration: 8 Hours

On-Site: One full day
Virtual: Two 4-hour sessions

Resources

Participant workbook, book(s): TBD, handouts, exercise, tool examples & templates

Contact Us for More Info

Interested in this course?

Interested in this course or just want to get more details to see if this course is will work to improve your business and processes? Then please fill out this quick form and we will get in contact with you!

Quality Matters USA

Williston, Vermont, United States

+1 (802) 598-7333