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      • Training & Education
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Corrective & Preventive Action Fundamentals (CAPA)

Summary

The CAPA course explores the foundations of the process, tools, and documentation of proper and effective CAPA's. Many companies are conducting CAPA's that are ineffective at short-term correction and containment actions as well as at the sustained prevention of root cause recurrence.


The course is based on the 8D (eight disciplines) model that in wide use now across many sectors. Your company does not have to be using 8D to get value from this course.

This course is hands-on which lends itself to onsite delivery; however virtual delivery can be effective as well while minimizing instructor travel time and fees.


Learning Area(s): Quality Management; Process Improvement; Root Cause Analysis;

Instructor

Tim King


Pricing

Contact us for pricing options. Costs range per person based on client needs, and location (for onsite courses)

interested? contact us

Course Details

Key Learning Objectives

  • Understanding the “quality-in” approach and the behaviors associated with them.
  • Applying the 1-10-100 cost multiplier when problems move away from the source and further downstream
  • Learn how to avoid the four most common mistakes when conduction a CAPA study.
  • Learn and apply various tools associated with root cause analysis, including 5-Why; Cause-Effect Fishbone Diagram, Cause Logic Tree, and more.
  • Understand and apply various checklists to guide the 8D CAPA process.

Who Should Attend

Quality Managers and Engineers, Operations Managers, Work Area Supervisors and/or Team Leads, Supplier Management Personnel & Front Line Personnel.

Course Customizations

This course can be adapted to fit specific rolls, methods, forms and terminology

Class Details

Format: On-Site/Virtual

Maximum Class Size:

  • On-Site: 15 persons
  • Virtual: XX persons

Class Duration: 7.5 Hours

Resources: Participant workbook; handouts, exercise, tool examples & templates

Reviews

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Interested in this course?

Interested in this course or just want to get more details to see if this course is will work to improve your business and processes?  Then please fill out this quick form and we will get in contact with you!

Quality Matters USA

Williston, Vermont, United States

+1 (802) 598-7333

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